At moment of this review our shipping container is on its way to the port of Antwerp. This review does not include yet the rating of the service at the destination. It is hence based on the activities until and including the services at the origin.
1. Very fast, clear and competitive offer, which was important given the short notice period. Any questions were answered immediately and in a friendly manner. Clearly an efficient sales team, which still understands the importance of the personal character of a private move.
2. Great flexibility as the time between price estimation request and execution was 2 weeks. Putters actually did manage to find a container where others did mention it might be a lengthy process.
3. Very good preparation by the move execution management. Friendly and helpful !
4. The team that came onsite was excellent and this does not only refer to their professional/technical skills ! The speed with which things got packed was amazing. More important however was
the manner they managed our stress, the fact that we were not fully prepared and last but not least : that they did this while our 4 children were at home. Not only did they deal with this situation, they turned our stress into motivation through their support and friendliness. In a highly time-driven situation they delivered in time, to (and beyond) our expectations and maybe most important .... they actually made us laugh ! Barely 2 weeks from price request to packing and shipping in a corona dominated world and with a serious human touch. .We do not can/want to define what the standard for moving companies should be but if there needs to be one, this can be it. We still need to receive the container at destination so we can only hope that this will happen in the same way. 'We love tour amazing Putters team'... Thanks again for everything !!!Lees meer